Everyone I worked with was fantastic! This whole team really went the extra mile to make my closing happen from pushing last minute paperwork through to coming out to the farm to do the closing. Friendly, professional, and hard-working! I would recommend this crew to anyone!
This company was great to work with. They kept me informed throughout the process and were very considerate. We're usually very demanding of loan institutions, as far as scheduling and completing paperwork and sending documents in a timely manner and they were always available to us. It was nice to work with someone who was a driven as we are to complete the process. In the end, they even helped with our secondary mortgage when communication would break down. With all of the changes since 2008, they were very prepared, on cue and were there to assist when needed. Top notch staff, very professional and courteous. I called everyday and they were always pleasant and accommodating. I wish more mortgage companies had their act together like Brad's!
Having relocated from Europe this was our firs purchasing experience in the States. We were nervous as we had heard that it was going to be a daunting and stressful experience - with the support of Brad and team we need not have worried. I honestly cannot recommend this service enough. We were on a seriously tight turnaround....and they actually closed before the needed time! The process was seamless and low level of effort, it also helped me tremendously that it was mostly conducted over email - all with extremely effective and responsive team members. Yes I did shop around - but the rates that Brad offered were very competitive AND the Tiff's Treats definitely helped! :-)
From initial contact to close, Brad and his team provided top notch customer service and professionalism. They were always prompt to respond to questions or concerns I had, no matter the time of day. I would recommend this mortgage company to any and all looking to buy a home!